This article is for Admin only
You should already create some categories for your survey. To do so, click here
A question can be reusable in different surveys. There are 2 types of questions:
Paragraph: This is an open-ended question
Scale: A 5-point likert scale question with or without a comment. You need to adapt your question to 5-point scale so that we can consistent calculate scores across questions.
How to add a question
From Settings, click on Survey tab
From Question tab, click on Add Question, or you can also duplicate an existing question
Enter the question, description, choose a category (if you haven't added any category, follow this article to do it), choose a question type. Rating guide if any will be displayed to users when they complete the survey.
Click on Create question button to save
Update a question
Any update will only affect the data in future. If someone has already answered a question before the update, then it will not change that data, despite the system recognizes the same question.